Effective January 1, 2025

Privacy policy

1. Scope and responsibility

In plain language: We respect your privacy and explain exactly what data we handle on this site.

Crystal Haven Wax Atelier respects the privacy of visitors, customers, and learners. This policy explains what information may be provided through this website, why it is used, and how you can request support. The studio is responsible for information submitted directly through its contact form and for the limited browser preferences described below.

2. Information you provide

In plain language: Contact forms collect only what you choose to share, used solely to reply to you.

When you contact us, we may receive your name, email address, phone number, and message. We use this information to respond to your request, provide service assistance, discuss a studio session, and maintain relevant business correspondence. Do not submit sensitive personal information through the form.

3. Browser storage

In plain language: Favorites, cart items, theme, and consent live only on your device via localStorage.

The catalog uses local browser storage for Fallows favorites, cart quantities, theme preference, and cookie-consent state. These values remain on your device and are not a server account. You can remove them through your browser settings or by using the controls on the relevant page.

4. Sharing and retention

In plain language: We never sell your data and keep it only as long as needed for your request.

We do not sell contact information. Information is shared only when needed to provide a requested service, comply with law, protect rights, or support secure website operation. We retain correspondence only as long as reasonably necessary for the stated business purpose.

5. Your choices

In plain language: Email us to review, correct, or delete your information at any time.

You may ask what contact information we hold, request correction, request deletion where legally available, or ask questions about this policy. Email [email protected] with sufficient detail to identify your request.

Contact privacy support